This Refund Policy applies to all services, programs, sessions, and products offered by Vlada de Sousa and processed through this website.

By making a purchase, you acknowledge and agree to the terms outlined below.

All 1:1 sessions are non-refundable once the booking is confirmed.

Rescheduling:
– You may reschedule up to 24 hours before your appointment.

– Cancellations or rescheduling requests made less than 24 hours in advance are non-refundable and non-transferable.

– Missed sessions are considered fully used.

1. Private Sessions (IFS Therapy, Energy Healing, Mentoring)

All retreat bookings require a non-refundable deposit to secure your place.

Deposits:

– Deposits are strictly non-refundable, regardless of circumstances.

– Deposits may be transferable to another date only at the sole discretion of the organizer.

Remaining Balance:

– Final payments for retreats are non-refundable once paid.

– If you cancel your participation, no refunds will be issued.

– In the rare event that we must cancel or reschedule the retreat, you will be offered a transfer to another date or a refund of the retreat fee (excluding third-party travel costs).

2. Retreats, Workshops & In-Person Immersions

Due to the nature of digital and educational content, all online courses, recorded trainings, meditations, and digital products are non-refundable once access is granted.

3. Online Courses, Programs & Digital Products

Payments for group classes, workshops, or masterclasses are non-refundable.
If you cannot attend, access cannot be transferred unless explicitly approved.

4. Events, Masterclasses & Group Sessions

Refunds may be considered only in situations required by applicable law.
Otherwise, all services are considered final once delivered or once access is granted.

5. Exceptional Circumstances

If you have questions regarding payments or policies, please contact us at:

Email: info@vladadesousa.com

Phone: +852 62737571

Contact Information for Refund Questions